Why Service Providers Choose MHE Checker
Instant Fault Visibility
See faults reported by connected customers without waiting for calls, emails or paper forms.
Faster Response Times
Review reported issues earlier and allocate engineering resources based on urgency and operational impact.
Stronger Customer Relationships
Give customers a simpler reporting route and greater confidence that faults are visible and being managed.
How the Partner Portal Works
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Fault Reported
Fault Identified
Inspection
Service Response
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02
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You receive the fault in real time along with notes, images from the checklist
A defect is logged & instantly saved
Operator completes daily inspection using the MHE Checker platform
Assign, action and update your customer automatically
Benefits for You. Benefits for Your Customers
For Your Customers
A simple digital fault-reporting process
Faster communication with their service provider
Better visibility of defect status
Significantly reduced administrative effort
Greater operational visibility
For Your Business
Earlier visibility of customer requirements
More effective engineer prioritisation
Fewer missed or delayed fault reports
Stronger, more connected customer relationships
A differentiated service proposition
Getting Started?
Joining the MHE Checker Partner Programme begins with a conversation. We will take the time to understand your business, the customers you support and how the Partner Portal could fit into your existing service operation.
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Once approved, we will support you through setup, connect participating customers and help your team get started with the portal. This ensures you can quickly gain visibility of reported faults and use the platform effectively from the outset.
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To discuss joining the Partner Programme or arrange a demonstration, contact us at:
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Contact us via email: safety@mhechecker.co.uk